People often describe me as insightful, knowledgeable and friendly with a good sense of humour. I see myself as brutally honest, resourceful and a dedicated supporter of people.
When I was in university I did an aptitude test. I scored high on both technical as well as social skills. This has served me very well. I understand the working of business, systems, processes to create a foundational structure. For 20 years I was the VP Operations for a-multi-million-dollar-a-year International Recruitment Agency, running the office, staff, client services and doing recruitment for client contracts. While there we worked toward an ISO services certification, by creating and implementing policies and procedures to maintain the flow and integrity of our processes. These not only ensure strong processes, they also help retain employees.
Managing all that is easy compared to creating a healthy, dynamic and resilient workspace with people who are committed, engaged and their own problem solvers. But this is where I have an aptitude and passion for connection, support and offering guidance. This is where I help clients - I ask the right questions, listening carefully for discrepancies between what is being said and what is not being said. I can identify patterns within their challenges with workflow, relationships, conflicts, emotionality or reduced performance. I am able to offer an insightful, objective point of view.
Part of the skill comes from a background deeply enriched by experiences working or living within many diverse cultures - First Nation, Middle Eastern, the Deaf, and Caribbean. It creates a sensitivity for helping people and being a strong communicator.
My wish is to reduce the suffering happening in the workplace so we can get on with the business of supporting one another, growing into our best potential and creating amazing organizations.
Perhaps one day our paths may cross. I look forward to that possibility...
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